Support

Getting Help

For help with PlayGrid, contact dachuan.zhang@gmail.com.

Common Issues

• If owned playlists are missing, visit Troubleshooting. Some YouTube accounts need a channel before the API can list their playlists.
• If sign-in fails, check that you are using the same domain that was configured in Google OAuth.
• If a playlist is missing, confirm that YouTube allows the signed-in account to view it.
• If Burn After Watching hides the wrong video, open the Watched section and choose Unmark.

Data Removal

To remove PlayGrid-stored data for your signed-in account, visit the Privacy Policy page and use Delete My PlayGrid Data.